ABC analysis is a method of classifying a company's resources according to their importance and profitability.

Customer churn is the ongoing process whereby individual customers abandon the purchase of a company's products or services.

The customer lifecycle refers to the process of passing through the different stages of the relationship between the customer and the company.

The customer lifecycle refers to the process of passing through the different stages of the relationship between the customer and the company.

RFM analysis is the analysis of a company's customers to segment them by business value.

XYZ analysis is a method of classifying the resources of a company.